How To Fix /SAPTRX/ASC303 - SAP EM Version must not be set to 'Global Track and Trace 1.0'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPTRX/ASC -

• Message number: 303

• Message text: SAP EM Version must not be set to 'Global Track and Trace 1.0'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPTRX/ASC303 - SAP EM Version must not be set to 'Global Track and Trace 1.0' ?

  The SAP error message /SAPTRX/ASC303 indicates that the SAP EM (Event Management) version is incorrectly set to 'Global Track and Trace 1.0'. This error typically arises when there is a mismatch between the expected version of the SAP Event Management system and the version that is currently configured.
  Cause:
  
  Version Mismatch: The system is configured to use a version of SAP EM that is not compatible with the current setup or the business processes being executed.
  Configuration Error: The configuration settings in the system may have been incorrectly set, leading to the system expecting a different version.
  Upgrade Issues: If the system was recently upgraded, there may be remnants of the old configuration that are causing the error.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for SAP EM and verify the version settings. Ensure that the version is set to a compatible version that aligns with your current SAP EM setup.
  You can check the version in the transaction code SPRO under the relevant configuration path for Event Management.
  
  
  
  Update Version:
  
  If the version is indeed set to 'Global Track and Trace 1.0', change it to the appropriate version that your system supports. This may involve consulting with your SAP Basis or technical team to determine the correct version.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or release notes for the version of SAP EM you are using. This can provide insights into the correct configuration settings and any known issues.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP Notes often contain patches or additional guidance for resolving specific issues.
  
  
  
  Testing:
  
  After making changes, perform thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Event Management: This is a component of SAP that helps in tracking and managing events in supply chain processes. It is crucial for ensuring visibility and compliance in logistics and manufacturing.
  Global Track and Trace: This is a feature that allows organizations to track products throughout the supply chain, ensuring compliance with regulations and improving transparency.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  By addressing the version mismatch and ensuring that the configuration aligns with the expected settings, you should be able to resolve the error message /SAPTRX/ASC303.