How To Fix /SAPTRX/ASC302 - SAP Track and Trace version has to be set to 'Global Track and Trace 1.0'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPTRX/ASC -

• Message number: 302

• Message text: SAP Track and Trace version has to be set to 'Global Track and Trace 1.0'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPTRX/ASC302 - SAP Track and Trace version has to be set to 'Global Track and Trace 1.0' ?

  The SAP error message /SAPTRX/ASC302 indicates that the SAP Track and Trace (T&T) version needs to be set to 'Global Track and Trace 1.0'. This error typically arises when there is a mismatch in the configuration settings for the SAP Track and Trace solution, particularly in the context of the versioning of the T&T system.
  Cause:
  
  Version Mismatch: The system is configured to use a different version of SAP Track and Trace than what is required for the current operation or transaction.
  Configuration Settings: The settings in the configuration may not have been updated to reflect the required version.
  System Upgrade: If the system has been recently upgraded or patched, the version settings may not have been properly adjusted.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Current Configuration:
  
  Go to the SAP T&T configuration settings and verify the current version set for the T&T solution.
  You can do this by navigating to the relevant configuration transaction (e.g., SPRO) and checking the settings under the SAP Track and Trace section.
  
  
  
  Set the Correct Version:
  
  If the version is not set to 'Global Track and Trace 1.0', update it accordingly.
  This may involve changing the settings in the configuration to ensure that the system recognizes the correct version.
  
  
  
  Transport Requests:
  
  If changes are made in a development environment, ensure that they are transported to the quality and production environments as needed.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for Track and Trace to ensure that all necessary steps and configurations are followed.
  Check for any release notes or specific instructions related to the version you are working with.
  
  
  
  Testing:
  
  After making the changes, perform tests to ensure that the error does not reoccur and that the T&T functionality works as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for Track and Trace to understand the requirements and configurations better.
  
  By following these steps, you should be able to resolve the /SAPTRX/ASC302 error and ensure that your SAP Track and Trace system is configured correctly.