How To Fix /SAPSLL/PLUGINR3810 - Customs ID &1 does not exist; check the entry

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 810

• Message text: Customs ID &1 does not exist; check the entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3810 - Customs ID &1 does not exist; check the entry ?

  The SAP error message /SAPSLL/PLUGINR3810 Customs ID &1 does not exist; check the entry typically occurs in the context of SAP Global Trade Services (GTS) or when dealing with customs management functionalities. This error indicates that the system is unable to find a customs ID that has been referenced in a transaction or process.
  Cause:
  
  Non-Existent Customs ID: The customs ID referenced in the transaction does not exist in the system. This could be due to a typo or an incorrect entry.
  Data Not Maintained: The necessary customs data may not have been maintained in the system, leading to the inability to find the customs ID.
  Configuration Issues: There may be configuration issues in the GTS or customs management settings that prevent the system from recognizing the customs ID.
  Transport Issues: If the customs ID was recently created or modified, it may not have been transported correctly to the system you are working in.
  
  Solution:
  
  Check the Entry: Verify the customs ID that is being referenced in the error message. Ensure that it is correctly entered and exists in the system.
  Maintain Customs Data: If the customs ID does not exist, you may need to create it. This can typically be done in the relevant configuration or master data transaction in SAP GTS.
  Review Configuration: Check the configuration settings for customs management in SAP GTS to ensure that everything is set up correctly.
  Transport Requests: If the customs ID was recently created or modified, ensure that the transport requests have been properly executed and that the changes are reflected in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing customs IDs and related configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS, such as /SAPSLL/PLG_CUS_ID for managing customs IDs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage customs data in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.