How To Fix /SAPSLL/PLUGINR3332 - Authority & must be created as a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 332

• Message text: Authority & must be created as a customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3332 - Authority & must be created as a customer ?

  The SAP error message /SAPSLL/PLUGINR3332 typically indicates that a certain authority or role is required for a user to perform a specific action, and that the user must be created as a customer in the system. This error is often encountered in the context of SAP Global Trade Services (GTS) or SAP Logistics, where user roles and authorizations are critical for processing transactions.
  Cause:
  
  Missing Customer Master Data: The user attempting to perform the action does not have a corresponding customer master record in the system.
  Authorization Issues: The user lacks the necessary authorizations or roles assigned to perform the required action.
  Configuration Issues: There may be a misconfiguration in the system that prevents the user from being recognized as a customer.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or BP (Business Partner) depending on your SAP version.
  Create a new customer record for the user in the relevant organizational unit.
  Ensure that all necessary data is filled out, including the customer type and relevant details.
  
  
  
  Assign Appropriate Roles:
  
  Check the roles assigned to the user in transaction SU01 (User Maintenance).
  Ensure that the user has the necessary authorizations to perform the action they are attempting. This may involve assigning specific roles related to customer processing or logistics.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the relevant modules (e.g., GTS, Logistics) to ensure that the system is set up to recognize the user as a customer.
  Consult with your SAP Basis or Security team to verify that there are no underlying configuration issues.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to ensure that the changes take effect.
  Test the action again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01 / XD02 / XD03: Customer Master Data Management.
  BP: Business Partner Management (for newer SAP versions).
  SU01: User Maintenance for checking user roles and authorizations.
  
  
  
  Authorization Objects: You may need to check specific authorization objects related to customer processing, such as F_BKPF_BSA (Accounting Document) or F_KNA1_AKT (Customer Master).
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.