How To Fix /SAPSLL/PLUGINR3331 - Item category & must be a returns item

/SAPSLL/PLUGINR3331 - Overview

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 331

• Message text: Item category & must be a returns item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3331 - Item category & must be a returns item ?

  The SAP error message /SAPSLL/PLUGINR3331 Item category & must be a returns item typically occurs in the context of logistics and supply chain management, particularly when dealing with returns processing in SAP. This error indicates that the item category being used in a transaction does not meet the requirements for a returns item.
  
  Cause:
  
  Incorrect Item Category: The item category specified in the transaction is not set up as a returns item in the system.
  
  Configuration Issues: The configuration for item categories in the system may not be correctly set up to handle returns.
  Transaction Type Mismatch: The transaction being processed (e.g., a return delivery or return order) is expecting a specific item category that is designated for returns, but a different category is being used.
  
  
  Solution:
  
  Check Item Category: Verify the item category being used in the transaction. Ensure that it is one that is configured for returns processing.
  Review Configuration: 
  Go to the configuration settings