How To Fix /SAPSLL/PLUGINR3321 - Enter billing document type and/or credit memo type for restitution

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 321

• Message text: Enter billing document type and/or credit memo type for restitution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3321 - Enter billing document type and/or credit memo type for restitution ?

  The SAP error message /SAPSLL/PLUGINR3321 indicates that there is a missing entry for the billing document type and/or credit memo type in the restitution process. This error typically occurs in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with customs and trade compliance processes.
  Cause:
  
  Missing Configuration: The billing document type and/or credit memo type required for the restitution process has not been defined in the system.
  Incorrect Document Type: The document type being used may not be valid for the restitution process.
  Data Entry Error: There may be a mistake in the data entry where the billing or credit memo type is not specified.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP GTS.
  Ensure that the billing document types and credit memo types are correctly defined for the restitution process.
  You may need to consult with your SAP GTS administrator or functional consultant to verify the settings.
  
  
  
  Define Document Types:
  
  If the document types are missing, you will need to create or define them in the system.
  This can typically be done in the customizing settings under the relevant GTS module.
  
  
  
  Review Transaction Data:
  
  Check the transaction that triggered the error to ensure that the correct billing document type and credit memo type are being used.
  Make sure that all required fields are filled out correctly.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Review the SAP GTS documentation for detailed information on restitution processes and required configurations.
  Support: If the issue persists after checking configurations and data entries, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message /SAPSLL/PLUGINR3321 and ensure that the restitution process functions correctly in your SAP environment.