How To Fix /SAPSLL/PLUGINR3320 - Billing document type must be an invoice or debit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 320

• Message text: Billing document type must be an invoice or debit memo

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3320 - Billing document type must be an invoice or debit memo ?

  The SAP error message /SAPSLL/PLUGINR3320 indicates that there is an issue with the billing document type being processed in the SAP system. Specifically, the error states that the billing document type must be either an invoice or a debit memo. This error typically arises in the context of SAP Logistics and Sales and Distribution (SD) modules, particularly when dealing with billing documents in the SAP Global Trade Services (GTS) or SAP S/4HANA environments.
  Cause:
  
  Incorrect Document Type: The billing document being processed is of a type that is not recognized as valid for the operation being performed. For example, it could be a credit memo, pro forma invoice, or another type that is not classified as an invoice or debit memo.
  Configuration Issues: The system may not be configured correctly to recognize certain document types as valid for the transaction.
  Data Entry Errors: There may be a mistake in the data entry where an incorrect document type was selected or created.
  
  Solution:
  
  Check Document Type: Verify the type of billing document you are trying to process. Ensure that it is indeed an invoice or a debit memo. If it is not, you may need to create a new document of the correct type.
  Review Configuration: If you have access to the configuration settings, check the settings for billing document types in the SAP system. Ensure that the document types you are using are correctly configured to be recognized as valid for the transaction.
  Correct Data Entry: If the error is due to incorrect data entry, correct the document type in the transaction and try processing it again.
  Consult Documentation: Refer to SAP documentation or help resources for more information on valid billing document types and their configurations.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with billing documents, such as VF01 (Create Billing Document) or VF02 (Change Billing Document).
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify billing documents in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.