How To Fix /SAPSLL/PLUGINR3217 - &1 customer-material info records were selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 217

• Message text: &1 customer-material info records were selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3217 - &1 customer-material info records were selected ?

  The SAP error message /SAPSLL/PLUGINR3217 typically relates to issues with customer-material information records in the SAP system, particularly in the context of SAP Global Trade Services (GTS) or SAP Supply Chain Management (SCM). This error indicates that a certain number of customer-material info records have been selected, which may not be expected or may indicate a configuration or data issue.
  Cause:
  
  Data Configuration Issues: The error may arise due to incorrect or incomplete configuration of customer-material info records in the system.
  Missing Data: There may be missing or incorrect entries in the customer-material info records that are required for processing.
  Selection Criteria: The selection criteria used in the transaction or report may be too broad, leading to an unexpected number of records being selected.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solution:
  
  Review Customer-Material Info Records: Check the customer-material info records for the specific customer and material combination. Ensure that all necessary data is correctly entered.
  Adjust Selection Criteria: If the selection criteria are too broad, refine them to limit the number of records being selected. This can help in isolating the issue.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the customer-material info records.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve the issue.
  Consult Documentation: Review the SAP documentation related to customer-material info records and the specific transaction or process you are working with to ensure compliance with best practices.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), VD02 (Change Customer), and MM01 (Create Material) to manage customer-material info records.
  SAP GTS/SCM Documentation: Review the documentation for SAP GTS or SCM for specific guidelines on managing customer-material info records.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPSLL/PLUGINR3217 effectively.