How To Fix /SAPSLL/PLUGINR3216 - &1 customer-material info records/records are relevant for transfer

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 216

• Message text: &1 customer-material info records/records are relevant for transfer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3216 - &1 customer-material info records/records are relevant for transfer ?

  The SAP error message /SAPSLL/PLUGINR3216 typically relates to issues with customer-material info records in the context of the SAP Global Trade Services (GTS) or SAP Supply Chain Management (SCM) modules. This error indicates that there are customer-material info records that are relevant for transfer but are not being processed correctly.
  Cause:
  
  Missing or Incomplete Data: The customer-material info records may be incomplete or missing required data fields.
  Configuration Issues: There may be configuration issues in the system that prevent the transfer of these records.
  Data Consistency: There could be inconsistencies in the data between the customer and material master records.
  Authorization Issues: The user may not have the necessary authorizations to access or transfer the records.
  System Errors: There may be underlying system errors or bugs that are causing the issue.
  
  Solution:
  
  Check Data Completeness: Verify that all required fields in the customer-material info records are filled out correctly. Ensure that the records are complete and valid.
  Review Configuration: Check the configuration settings in SAP GTS or SCM to ensure that they are set up correctly for handling customer-material info records.
  Data Consistency Check: Use transaction codes like MM03 (Display Material) and XD03 (Display Customer) to check for inconsistencies between the customer and material master data.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the transfer. This can be checked in the user roles and profiles.
  Error Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific error message for any known issues or patches that may need to be applied.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, XD03, SLG1, and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to /SAPSLL/PLUGINR3216 in the SAP Support Portal for any specific fixes or recommendations.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.