How To Fix /SAPSLL/CORE_CLSMD029 - Product &1 is currently locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_CLSMD -

• Message number: 029

• Message text: Product &1 is currently locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_CLSMD029 - Product &1 is currently locked by another user ?

  The SAP error message /SAPSLL/CORE_CLSMD029 indicates that a product is currently locked by another user. This typically occurs in the context of SAP's Logistics and Supply Chain Management modules, particularly when multiple users are trying to access or modify the same product data simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the product, which locks the record to prevent data inconsistencies.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Errors: Occasionally, system errors or bugs can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock on the product and, if necessary, contact them to coordinate access.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Check for Long-running Transactions: Use transaction SM66 to monitor active processes and identify any long-running transactions that may be holding locks.
  Review System Logs: Check the system logs for any errors or warnings that might indicate why the lock is not being released.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if there are systemic issues causing locks to not be released.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses a locking mechanism to ensure data integrity during concurrent access.
  User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in place.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.
  
  By following these steps, you should be able to resolve the locking issue associated with the error message /SAPSLL/CORE_CLSMD029.