How To Fix /SAPSLL/CORE_CLSMD028 - Product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_CLSMD -

• Message number: 028

• Message text: Product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_CLSMD028 - Product &1 does not exist ?

  The SAP error message /SAPSLL/CORE_CLSMD028 Product &1 does not exist typically occurs in the context of SAP Global Trade Services (GTS) or SAP Supply Chain Management (SCM) when the system is unable to find a specific product (material) in the database. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Product Not Created: The product (material) has not been created in the system.
  Incorrect Product Number: The product number being referenced may be incorrect or misspelled.
  Product Deactivation: The product may have been deactivated or marked for deletion.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP GTS).
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  
  Solutions:
  
  
  Check Product Existence:
  
  Verify if the product exists in the system by using transaction codes like MM03 (Display Material) or MM02 (Change Material) in the SAP GUI.
  Ensure that the product number is entered correctly.
  
  
  
  Create the Product:
  
  If the product does not exist, create it using transaction code MM01 (Create Material) and ensure all necessary data is filled out.
  
  
  
  Check Product Status:
  
  If the product exists but is inactive, check its status and reactivate it if necessary.
  
  
  
  Data Synchronization:
  
  If you suspect data synchronization issues, check the integration settings between SAP ERP and GTS. Ensure that the relevant data is being transferred correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product. This may involve checking user roles and permissions.
  
  
  
  Consult Logs:
  
  Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to material management and GTS for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.