How To Fix /SAPSLL/CORE_BASIS402 - External product ID "&1" is longer than permitted; see Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_BASIS -

• Message number: 402

• Message text: External product ID "&1" is longer than permitted; see Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_BASIS402 - External product ID "&1" is longer than permitted; see Customizing ?

  The SAP error message /SAPSLL/CORE_BASIS402 indicates that an external product ID exceeds the maximum length allowed in the system. This error typically arises in the context of SAP Global Trade Services (GTS) or when dealing with external product identifiers in logistics or supply chain processes.
  Cause:
  The error is caused by the external product ID being longer than the length defined in the system's customizing settings. Each system has specific configurations that dictate the maximum length of various identifiers, including external product IDs. If the ID you are trying to use exceeds this length, the system will throw this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Length of the External Product ID:
  
  Verify the length of the external product ID you are trying to use. Ensure it does not exceed the maximum length defined in the system.
  
  
  
  Review Customizing Settings:
  
  Navigate to the customizing settings in SAP to check the maximum length allowed for external product IDs. This can typically be found in the following path:
  
  SPRO -> SAP Reference IMG -> Logistics - General -> Material Master -> Basic Settings -> Define External Product ID.
  
  
  Here, you can see the settings related to external product IDs and their maximum lengths.
  
  
  
  Adjust the External Product ID:
  
  If the external product ID is indeed too long, consider truncating it or using a different identifier that complies with the length restrictions.
  
  
  
  Modify Customizing (if necessary):
  
  If your business requirements necessitate longer external product IDs, you may need to adjust the customizing settings to allow for a longer length. However, this should be done with caution and typically requires a thorough understanding of the implications on other processes and data integrity.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about making changes to the customizing settings, consult SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to explore the data structures related to external product IDs.
  Testing: After making any changes, ensure to test the functionality in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to resolve the error and ensure that your external product IDs comply with the system's requirements.