How To Fix /SAPSLL/CORE_BASIS401 - Convention/pattern for external product ID not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_BASIS -

• Message number: 401

• Message text: Convention/pattern for external product ID not defined in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_BASIS401 - Convention/pattern for external product ID not defined in Customizing ?

  The SAP error message /SAPSLL/CORE_BASIS401 indicates that there is an issue with the configuration of external product IDs in the SAP system, specifically in the context of SAP Global Trade Services (GTS) or SAP Supply Chain Management (SCM). This error typically arises when the system encounters an external product ID that has not been defined in the Customizing settings.
  Cause:
  The error is caused by the following reasons:
  
  Missing Configuration: The external product ID that is being referenced in a transaction or process is not defined in the Customizing settings of the SAP system.
  Incorrect Mapping: There may be a mismatch between the external product ID used in the transaction and the IDs defined in the system.
  Data Entry Error: The external product ID may have been entered incorrectly, leading to the system not recognizing it.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the Customizing settings in your SAP system.
  Go to the relevant area where external product IDs are defined (this could be under GTS or SCM).
  Ensure that the external product ID in question is defined correctly.
  
  
  
  Define External Product ID:
  
  If the external product ID is not defined, you will need to create a new entry for it.
  Make sure to include all necessary details such as the product description, unit of measure, and any other relevant information.
  
  
  
  Verify Data Entry:
  
  Double-check the transaction or document where the error occurred to ensure that the external product ID is entered correctly.
  Look for any typos or formatting issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to configure external product IDs properly.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access Customizing settings or SE11 to check the database tables related to product IDs.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the configuration of external product IDs and ensuring that they are correctly defined in the system, you should be able to resolve the /SAPSLL/CORE_BASIS401 error.