How To Fix /SAPSLL/CORE_BASIS401 - Convention/pattern for external product ID not defined in Customizing

/SAPSLL/CORE_BASIS401 - Overview

• Message type: E = Error

• Message class: /SAPSLL/CORE_BASIS -

• Message number: 401

• Message text: Convention/pattern for external product ID not defined in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_BASIS401 - Convention/pattern for external product ID not defined in Customizing ?

  The SAP error message /SAPSLL/CORE_BASIS401 indicates that there is an issue with the configuration of external product IDs in the SAP system, specifically in the context of SAP Global Trade Services (GTS) or SAP Supply Chain Management (SCM). This error typically arises when the system encounters an external product ID that has not been defined in the Customizing settings.
  
  Cause:
  The error is caused by the following reasons:
  
  Missing Configuration: The external product ID that is being referenced in a transaction or process is not defined in the Customizing settings of the SAP system.
  Incorrect Mapping: There may be a mismatch between the external product ID used in the transaction and the IDs defined in the system.
  Data Entry Error: The external product ID may have been entered incorrectly, leading to the system not recognizing it.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the Customizing settings in your SAP system.
  Go to