How To Fix /SAPPO/MSG401 - The order ID entered does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPPO/MSG -

  • Message number: 401

  • Message text: The order ID entered does not exist in the system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPPO/MSG401 - The order ID entered does not exist in the system ?

    The SAP error message /SAPPO/MSG401 The order ID entered does not exist in the system typically indicates that the system cannot find the specified order ID in the database. This can occur in various SAP modules, particularly in the context of Purchase Order Processing (SAP PO) or Project System (SAP PS).

    Causes:

    1. Incorrect Order ID: The order ID entered may be mistyped or incorrect.
    2. Order Not Created: The order may not have been created or saved in the system.
    3. Order Deleted: The order ID may have existed previously but has since been deleted.
    4. Authorization Issues: The user may not have the necessary permissions to view the order.
    5. Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
    6. Wrong Context: The order ID may belong to a different module or context than the one currently being accessed.

    Solutions:

    1. Verify Order ID: Double-check the order ID for any typographical errors. Ensure that you are using the correct format.
    2. Check Order Creation: Confirm that the order has been created and saved in the system. You can do this by searching for the order in the relevant transaction code (e.g., ME23N for Purchase Orders).
    3. Review Deletion Logs: If you suspect the order was deleted, check the deletion logs or consult with your SAP administrator.
    4. Check User Permissions: Ensure that you have the necessary authorizations to access the order. If not, contact your SAP security team.
    5. Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team to check for any data synchronization issues or system errors.
    6. Use Alternative Search Methods: If you are unable to find the order using the ID, try searching using other criteria (e.g., vendor, date, etc.) to locate the order.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME21N (Create Purchase Order), or others depending on the context.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals for guidance on order management and troubleshooting.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.

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