How To Fix /SAPPO/ACR056 - &1: Hash value 2 is inconsistent (field HASH_2 in the order header)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPO/ACR -

• Message number: 056

• Message text: &1: Hash value 2 is inconsistent (field HASH_2 in the order header)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPO/ACR056 - &1: Hash value 2 is inconsistent (field HASH_2 in the order header) ?

  The SAP error message /SAPPO/ACR056 &1: Hash value 2 is inconsistent (field HASH_2 in the order header) typically indicates a data inconsistency issue related to the hash values used in the system for order processing. This error is often encountered in the context of SAP's Advanced Compliance Reporting (ACR) or similar modules where data integrity is crucial.
  Cause:
  
  Data Corruption: The hash value may not match the expected value due to data corruption or inconsistencies in the database.
  Manual Changes: If manual changes were made to the order data without proper updates to the hash values, this could lead to inconsistencies.
  System Errors: Bugs or issues during data processing or system upgrades can also lead to hash value mismatches.
  Integration Issues: If the order data is being integrated from another system, discrepancies in data handling can cause hash inconsistencies.
  
  Solution:
  
  Check Data Integrity: Verify the integrity of the order data in the database. Look for any anomalies or inconsistencies in the order header fields.
  Recalculate Hash Values: If possible, recalculate the hash values for the affected order. This may involve using specific SAP transactions or programs designed to refresh or correct hash values.
  Review Change Logs: Check the change logs for the order to identify any manual changes that may have led to the inconsistency.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Consult Documentation: Review the documentation for the specific module you are working with to understand how hash values are generated and maintained.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or fixing the issue, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific ACR-related transactions.
  System Logs: Check system logs (SM21) for any related errors or warnings that could provide additional context.
  User Exits or BAdIs: If custom logic is implemented in the order processing, review any user exits or BAdIs that might affect hash value calculations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve the inconsistency.