How To Fix /SAPNEA/J_SC810 - Billing document & item & could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPNEA/J_SC -

• Message number: 810

• Message text: Billing document & item & could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPNEA/J_SC810 - Billing document & item & could not be found ?

  The SAP error message /SAPNEA/J_SC810 Billing document & item & could not be found typically indicates that the system is unable to locate a specific billing document or item in the database. This can occur for several reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Incorrect Document Number or Item: The billing document number or item number entered may be incorrect or does not exist in the system.
  Document Deletion: The billing document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the billing document.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to inconsistencies.
  Configuration Issues: There could be configuration problems in the SAP system that prevent the document from being found.
  
  Solutions:
  
  Verify Document Number: Double-check the billing document number and item number for accuracy. Ensure that you are using the correct format and that there are no typographical errors.
  Check Document Status: Use transaction codes like VF03 (Display Billing Document) to check if the document exists and its current status. If it has been archived, you may need to retrieve it from the archive.
  Review Authorizations: Ensure that the user has the necessary authorizations to access billing documents. This can be checked with the help of your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any data synchronization issues. This may involve checking related tables or using transaction codes like SE16 to view the relevant database tables.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team or BASIS team to investigate any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), SE16 (Data Browser), and SE11 (Data Dictionary) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to billing processes and error handling for further insights.
  
  By following these steps, you should be able to identify the cause of the error and implement an appropriate solution. If the problem continues, further investigation may be required, potentially involving SAP support.