How To Fix /SAPNEA/J_SC119 - Customer & exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPNEA/J_SC -

  • Message number: 119

  • Message text: Customer & exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPNEA/J_SC119 - Customer & exists ?

    The SAP error message /SAPNEA/J_SC119 Customer & exists typically indicates that there is an issue related to a customer record in the SAP system. This error can occur in various contexts, such as during the creation or modification of customer data, or when trying to process transactions involving a customer.

    Cause:

    1. Duplicate Customer Record: The error usually means that a customer with the same identifier (like customer number or name) already exists in the system.
    2. Data Entry Error: There might be a mistake in the data entry, such as incorrect customer number or name.
    3. Configuration Issues: There could be issues with the configuration settings in the SAP system that are causing the error to be triggered.

    Solution:

    1. Check for Existing Customer:

      • Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the customer already exists in the system.
      • If the customer exists, verify if the details are correct and if any updates are needed.
    2. Correct Data Entry:

      • Ensure that the customer number or name you are trying to enter is correct and does not match any existing records.
      • If you are creating a new customer, make sure to use a unique identifier.
    3. Review Configuration:

      • If you suspect that the issue is related to configuration, consult with your SAP Basis or configuration team to review the settings related to customer master data.
    4. Use Transaction Codes:

      • If you are trying to create a customer, use XD01 (Create Customer) and ensure that all required fields are filled out correctly.
      • If you are modifying a customer, use XD02 (Change Customer) and ensure that you are not inadvertently trying to create a duplicate.
    5. Consult Documentation:

      • Check SAP Notes or documentation related to customer master data management for any specific guidelines or known issues.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to customer master data management, such as XD01, XD02, XD03, VD01, VD02, VD03, etc.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify customer records in the system.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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