How To Fix /SAPNEA/J_SC028 - System error: Data could not be locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPNEA/J_SC -

  • Message number: 028

  • Message text: System error: Data could not be locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPNEA/J_SC028 - System error: Data could not be locked ?

    The SAP error message /SAPNEA/J_SC028 System error: Data could not be locked typically indicates that there is an issue with data locking in the SAP system. This can occur in various scenarios, such as when multiple users or processes are trying to access or modify the same data simultaneously, leading to a conflict.

    Causes:

    1. Concurrent Access: Multiple users or processes are trying to access the same data at the same time, causing a locking conflict.
    2. Database Lock Issues: There may be issues with the database locks not being released properly, leading to a situation where the data cannot be locked for the current operation.
    3. Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, preventing other transactions from acquiring the necessary locks.
    4. System Performance Issues: High system load or performance issues can lead to delays in lock acquisition and release.
    5. Configuration Issues: Incorrect configuration settings in the SAP system related to locking mechanisms.

    Solutions:

    1. Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (if you have the necessary authorizations).
    2. Review User Activity: Identify if multiple users are trying to access the same data simultaneously. If so, coordinate with users to avoid conflicts.
    3. Optimize Transactions: Review and optimize long-running transactions to ensure they complete in a timely manner, thus releasing locks more quickly.
    4. System Performance Monitoring: Monitor system performance and address any bottlenecks that may be affecting lock acquisition and release.
    5. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. SAP frequently releases updates and patches that can resolve specific problems.
    6. Increase Lock Timeout: If appropriate, consider increasing the lock timeout settings in the system configuration to allow for longer wait times before a lock is considered failed.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM21: Check system logs for any related errors or warnings.
      • ST22: Analyze dump analysis for any ABAP runtime errors that may be related.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the /SAPNEA/J_SC028 System error: Data could not be locked error in your SAP system.

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