How To Fix /SAPNEA/J_SC027 - Data can only be displayed, another user is processing the same data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPNEA/J_SC -

  • Message number: 027

  • Message text: Data can only be displayed, another user is processing the same data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPNEA/J_SC027 - Data can only be displayed, another user is processing the same data ?

    The SAP error message /SAPNEA/J_SC027 Data can only be displayed, another user is processing the same data indicates that the data you are trying to access or modify is currently being processed by another user. This is a common concurrency control mechanism in SAP systems to prevent data inconsistencies and ensure data integrity.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the same data record or object.
    2. Lock Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. When one user locks a record, other users can only view it until the lock is released.
    3. Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock for an extended period, causing other users to encounter this error.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish their transaction. Once they release the lock, you should be able to access the data.
    2. Check Lock Entries: You can check which user is holding the lock by using transaction code SM12. This transaction allows you to view and manage lock entries. If you have the necessary permissions, you can also delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
    3. Communicate with the User: If you know who is processing the data, you can communicate with them to understand when they expect to finish.
    4. Review Transaction Design: If this is a frequent issue, consider reviewing the design of the transactions or processes to minimize locking conflicts. This may involve optimizing long-running transactions or implementing better user training.
    5. System Configuration: In some cases, system configuration or performance tuning may help reduce the duration of locks.

    Related Information:

    • Transaction Codes:

      • SM12: To view and manage lock entries.
      • SM21: To check system logs for any related issues.
      • SM37: To monitor background jobs that may be holding locks.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.

    • User Training: Ensure that users are trained on how to properly handle transactions to minimize the chances of locking conflicts.

    • Performance Monitoring: Regularly monitor system performance to identify long-running transactions that may be causing locks.

    By following these steps, you should be able to resolve the issue or at least understand the context of the lock better.

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