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Message type: E = Error
Message class: SAPLWOSL - Store WB: IAC Consumer Order, Items
Message number: 062
Message text: You cannot enter items if there is a reason for rejection in the header.
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SAPLWOSL062
- You cannot enter items if there is a reason for rejection in the header. ?The SAP error message SAPLWOSL062 indicates that you cannot enter items in a document (such as a sales order, purchase order, or other transactional documents) because there is a "reason for rejection" specified in the header of the document. This typically means that the document has been flagged for some reason that prevents further item entry.
Cause:
The primary cause of this error is that the document header has a status or a field indicating a reason for rejection. This could be due to various reasons, such as:
- Approval Process: The document may be pending approval, and the rejection reason is set until it is approved.
- Quality Issues: There may be quality control issues that have led to the document being flagged.
- Business Rules: Certain business rules or workflows may dictate that if a rejection reason is present, no further items can be added.
Solution:
To resolve this error, you can take the following steps:
Check Document Header: Review the document header for any fields that indicate a reason for rejection. This can usually be found in the header section of the transaction.
Remove or Update Rejection Reason: If you have the necessary permissions, you can either remove the rejection reason or update it to reflect the current status of the document. This may involve:
- Changing the status of the document.
- Updating the reason for rejection to a valid reason that allows item entry.
Consult with Your Team: If you do not have the necessary permissions to change the header information, consult with your supervisor or the relevant team (e.g., sales, procurement, or quality assurance) to understand why the rejection reason is set and how to proceed.
Check Configuration: If this is a recurring issue, it may be worth checking the configuration settings in SAP to ensure that the business rules around rejection reasons are set up correctly.
Documentation and Training: Ensure that users are trained on how to handle documents with rejection reasons and understand the implications of these flags.
Related Information:
If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP documentation for further troubleshooting.
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