How To Fix SAPLWOSK014 - No sales area for customer &1, plant &2, order type &3 can be processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

  • Message number: 014

  • Message text: No sales area for customer &1, plant &2, order type &3 can be processed

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAPLWOSK014 - No sales area for customer &1, plant &2, order type &3 can be processed ?

    The SAP error message SAPLWOSK014 indicates that there is no sales area defined for the specified customer, plant, and order type combination. This error typically occurs when trying to create or process a sales order, delivery, or other sales-related documents in SAP.

    Cause:

    1. Missing Sales Area: The primary cause of this error is that the sales area (which consists of the sales organization, distribution channel, and division) is not defined for the customer in the system.
    2. Incorrect Customer Master Data: The customer master data may not be properly set up or may be incomplete for the specified sales area.
    3. Plant Configuration: The plant specified may not be linked to the sales area for the customer.
    4. Order Type Configuration: The order type being used may not be configured to work with the specified sales area.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
      • Enter the customer number and check if the sales area is defined for the customer.
      • If the sales area is missing, you can create it using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    2. Verify Plant Configuration:

      • Ensure that the plant is correctly assigned to the sales area. You can check this in the customer master data under the sales area data.
      • If the plant is not assigned, you may need to update the customer master data.
    3. Check Order Type Configuration:

      • Ensure that the order type you are using is configured to work with the sales area. This can be checked in the configuration settings (transaction code OVAA for sales order types).
      • If necessary, adjust the configuration to include the sales area.
    4. Review Sales Area Settings:

      • Check if the sales organization, distribution channel, and division are correctly set up in the system.
      • Ensure that the sales area is active and not marked for deletion.
    5. Consult with SAP Basis or Functional Consultant:

      • If you are unable to resolve the issue, it may be helpful to consult with an SAP Basis or functional consultant who can provide further insights into the configuration and data setup.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer
      • VD03: Display Customer - Sales Area
      • XD01: Create Customer
      • VD01: Create Customer - Sales Area
      • OVAA: Sales Order Types Configuration
    • Documentation: Refer to SAP Help documentation for detailed information on customer master data and sales area configuration.

    By following these steps, you should be able to identify and resolve the issue causing the SAP error message SAPLWOSK014.

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