How To Fix /SAPCND/MAINTENANCE771 - The condition record cannot be displayed because of authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 771

• Message text: The condition record cannot be displayed because of authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE771 - The condition record cannot be displayed because of authorization ?

  The SAP error message /SAPCND/MAINTENANCE771 indicates that a user is attempting to access a condition record but lacks the necessary authorizations to do so. This is a common issue in SAP systems where access control is strictly enforced to protect sensitive data.
  Cause:
  The error is typically caused by one or more of the following reasons:
  
  Missing Authorizations: The user does not have the required authorization objects assigned to their user profile to view or maintain condition records.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or object.
  Object-Specific Restrictions: There may be restrictions based on specific fields or values in the condition records that the user is trying to access.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which authorization object is missing.
  Alternatively, you can use transaction SU01 to check the user's roles and authorizations.
  
  
  
  Review Role Assignments:
  
  Ensure that the user has the appropriate roles assigned that include the necessary authorizations for condition records. This may involve checking the roles in transaction PFCG.
  If the user needs access to specific condition types, ensure that the roles include the relevant authorization objects (e.g., V_KONN_KON, V_KONN_AKT, etc.).
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorizations.
  Work with your SAP security team or administrator to ensure that the roles are correctly configured.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  Test the access to the condition record again to confirm that the authorization issue has been addressed.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to condition records. Common objects include:
  
  V_KONN_KON: Access to condition records.
  V_KONN_AKT: Access to condition records for activity.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization problems related to condition records.
  
  
  Documentation: Review SAP documentation on authorization management and condition records to better understand how to manage access rights effectively.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.