How To Fix /SAPCND/MAINTENANCE065 - Sold-to party &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 065

• Message text: Sold-to party &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE065 - Sold-to party &1 does not exist ?

  The SAP error message /SAPCND/MAINTENANCE065 Sold-to party &1 does not exist typically occurs in the context of condition maintenance or pricing procedures when the system cannot find the specified sold-to party in the relevant master data. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Master Data: The sold-to party (customer) specified in the transaction does not exist in the system. This could be due to data entry errors or the customer not being created in the system.
  Incorrect Configuration: The configuration settings for the condition records may not be set up correctly, leading to the system not recognizing the sold-to party.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or external databases), there may be synchronization issues causing the sold-to party not to be recognized.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sold-to party data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and verify if the sold-to party exists in the system.
  If it does not exist, create the customer using transaction XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  
  
  
  Verify Condition Records:
  
  Check the condition records related to the pricing procedure using transaction VK11 (Create Condition) or VK12 (Change Condition) to ensure that the sold-to party is correctly maintained.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the sales area and customer master data is correctly set up in the system. This can be checked in the SPRO configuration settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the customer data. This can be checked with the security team or by reviewing the user roles.
  
  
  
  Data Synchronization:
  
  If the system is integrated with other systems, check for any data synchronization issues. Ensure that the customer data is consistent across all systems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03, VD03: Display Customer
  XD01, VD01: Create Customer
  VK11, VK12: Create/Change Condition Records
  SPRO: Access to configuration settings
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP documentation related to condition maintenance and customer master data for further insights.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.