How To Fix /SAPCND/ANALYSIS518 - Telex number could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 518

• Message text: Telex number could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS518 - Telex number could not be determined ?

  The SAP error message /SAPCND/ANALYSIS518 Telex number could not be determined typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where a telex number is required for processing a transaction or a communication.
  Cause:
  
  Missing Data: The most common cause of this error is that the telex number is not maintained in the relevant master data (e.g., customer master, vendor master, etc.).
  Configuration Issues: There may be configuration issues in the system that prevent the telex number from being retrieved or determined.
  Data Inconsistency: There could be inconsistencies in the data that lead to the inability to fetch the telex number.
  User Authorization: The user may not have the necessary authorizations to access the data required to determine the telex number.
  
  Solution:
  
  
  Check Master Data: Verify that the telex number is correctly maintained in the relevant master data records. This could involve checking customer or vendor records.
  
  Navigate to the relevant transaction (e.g., XD03 for customer display) and check if the telex number is filled in.
  
  
  
  Review Configuration: Ensure that the configuration settings related to communication methods are correctly set up in the system.
  
  Check the configuration in the relevant customizing transactions (e.g., SPRO) to ensure that telex communication is properly configured.
  
  
  
  Data Consistency Check: Run any available data consistency checks or reports to identify and rectify any inconsistencies in the data.
  
  
  User Authorization: Ensure that the user encountering the error has the necessary authorizations to access the required data. This may involve checking roles and authorizations in the user profile.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently updates their knowledge base with solutions for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), and SU01 (User Maintenance).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.