How To Fix /SAPCND/ANALYSIS516 - Fax number could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 516

• Message text: Fax number could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS516 - Fax number could not be determined ?

  The SAP error message /SAPCND/ANALYSIS516 indicating that "Fax number could not be determined" typically arises in scenarios where the system is attempting to send a fax but cannot find the necessary fax number associated with the relevant business partner or document.
  Causes:
  
  Missing Fax Number: The most common cause is that the fax number is not maintained in the master data of the business partner (e.g., customer or vendor).
  Incorrect Configuration: There may be issues with the configuration settings related to fax communication in the SAP system.
  Data Inconsistency: There could be inconsistencies in the data, such as the fax number being stored in an unexpected format or location.
  User Authorization: The user may not have the necessary authorizations to access the fax number information.
  
  Solutions:
  
  
  Check Business Partner Master Data:
  
  Navigate to the relevant business partner (customer/vendor) master data.
  Ensure that the fax number is correctly maintained in the appropriate field.
  If the fax number is missing, add it and save the changes.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for fax communication in the SAP system.
  Ensure that the output type for fax is correctly configured and linked to the appropriate communication method.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that the fax number is stored in the expected format and location.
  If necessary, run data correction programs or reports to fix any inconsistencies.
  
  
  
  User Authorization:
  
  Verify that the user attempting to send the fax has the necessary authorizations to access the business partner data.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the fax can be sent successfully.
  Monitor the system for any further error messages.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to fax communication and the specific error message.
  Documentation: Review SAP documentation related to output management and fax configuration for additional guidance.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully send faxes from the SAP system.