How To Fix /SAPCND/ANALYSIS513 - Error occurred when formatting the mail

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 513

• Message text: Error occurred when formatting the mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS513 - Error occurred when formatting the mail ?

  The SAP error message /SAPCND/ANALYSIS513 indicates that there was an issue when formatting an email in the SAP system. This error can occur in various contexts, such as when sending notifications, alerts, or reports via email from SAP.
  Possible Causes:
  
  Incorrect Email Configuration: The SMTP settings in the SAP system may not be configured correctly, leading to issues when trying to format and send emails.
  Missing or Invalid Email Addresses: If the email addresses being used are invalid or not properly formatted, this can cause errors during the email formatting process.
  Email Content Issues: The content being sent may contain unsupported characters or formatting that the email system cannot process.
  System Bugs or Limitations: There may be bugs in the version of SAP you are using, or limitations in the email formatting functionality.
  Authorization Issues: The user or process attempting to send the email may not have the necessary authorizations to do so.
  
  Solutions:
  
  Check SMTP Configuration: Verify that the SMTP settings in transaction SCOT (SAPconnect) are correctly configured. Ensure that the mail server settings, ports, and authentication details are accurate.
  Validate Email Addresses: Ensure that all email addresses being used are valid and correctly formatted. You can test sending an email to a known good address to see if the issue persists.
  Review Email Content: Check the content being sent in the email for any unsupported characters or formatting. Simplifying the content may help identify the issue.
  Update SAP System: If you suspect a bug, check for any available patches or updates for your SAP system that may address this issue.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to send emails. You can review the user roles and permissions in transaction SU01.
  Debugging: If you have access to the development environment, you can debug the email sending process to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect), SOST (Send Requests), and SU01 (User Maintenance) for managing email settings and user authorizations.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.