How To Fix /SAPCND/ANALYSIS509 - Logon language is used as the partner language

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 509

• Message text: Logon language is used as the partner language

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS509 - Logon language is used as the partner language ?

  The SAP error message /SAPCND/ANALYSIS509 indicates that there is a mismatch between the logon language and the partner language in the context of SAP Converged Network Data (CND) or similar scenarios. This error typically arises when the system is trying to process a request that involves communication between different systems or components, and the languages set for these systems do not match.
  Cause:
  
  Logon Language Mismatch: The logon language of the user does not match the expected partner language for the transaction or communication.
  Configuration Issues: There may be configuration settings in the SAP system that define the expected languages for communication, and these settings may not align with the user's logon language.
  Language Settings in Partner Systems: If the transaction involves multiple systems (e.g., a backend and a frontend), the language settings in these systems may not be compatible.
  
  Solution:
  
  Change Logon Language: Log off from the SAP system and log back in using a language that matches the expected partner language. This can often resolve the issue if the mismatch is due to user settings.
  Check Configuration: Review the configuration settings related to language in the SAP system. Ensure that the partner language settings are correctly defined and that they align with the logon language.
  System Settings: If the issue persists, check the language settings in the partner systems involved in the transaction. Ensure that they are configured to support the same languages.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or functionality you are working with. There may be specific guidelines or patches available that address this issue.
  Contact SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Language Settings: Familiarize yourself with how language settings are managed in SAP, including transaction codes like SU01 (User Maintenance) and SMLT (Language Transport).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions in the desired language.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPCND/ANALYSIS509 error message.