How To Fix /SAPCEM/SD122 - Recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/SD -

• Message number: 122

• Message text: Recipient

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/SD122 - Recipient ?

  The SAP error message /SAPCEM/SD122 Recipient typically relates to issues in the SAP Customer Experience Management (CEM) or SAP Sales and Distribution (SD) modules, particularly when dealing with recipient data in sales documents or customer communications.
  Cause:
  
  Missing Recipient Data: The error may occur if the recipient information (such as customer details, email addresses, or other contact information) is incomplete or missing.
  Incorrect Configuration: There may be configuration issues in the system related to how recipients are defined or processed.
  Data Inconsistencies: There could be inconsistencies in the master data, such as customer master records or vendor records.
  Authorization Issues: The user may not have the necessary authorizations to access or modify recipient data.
  
  Solution:
  
  Check Recipient Data: Verify that all required recipient information is correctly filled out in the relevant sales document or communication settings. Ensure that the customer or vendor master data is complete and accurate.
  Review Configuration: Check the configuration settings in the SAP system related to recipient management. This may involve looking at the settings in transaction codes like SPRO (SAP Project Reference Object) to ensure that the recipient determination process is correctly set up.
  Data Consistency Check: Run data consistency checks to identify and rectify any inconsistencies in the master data. This can often be done using transaction codes like SE16 or SE11 to view and analyze the relevant tables.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access and modify recipient data. This may involve checking user roles and authorizations in transaction SU01.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. These notes often contain patches or additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on the modules involved, which can provide context and additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.