How To Fix /SAPCE/FK_REP124 - No tax invoice included in CRTI due to timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCE/FK_REP -

• Message number: 124

• Message text: No tax invoice included in CRTI due to timeout

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCE/FK_REP124 - No tax invoice included in CRTI due to timeout ?

  The SAP error message /SAPCE/FK_REP124 No tax invoice included in CRTI due to timeout typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) processes. This error indicates that there was a timeout issue when trying to process tax invoices in the CRTI (Convergent Charging Tax Reporting Interface).
  Cause:
  
  Timeout Settings: The system may have a timeout setting that is too low for the processing of tax invoices, especially if there are a large number of invoices or complex calculations involved.
  Performance Issues: The underlying database or application server may be experiencing performance issues, leading to delays in processing.
  Network Latency: If the system is communicating with external services or databases, network latency can contribute to timeouts.
  Configuration Issues: Incorrect configuration in the tax reporting interface or related components may lead to processing delays.
  
  Solution:
  
  Increase Timeout Settings: Review and increase the timeout settings in the relevant configuration. This can often be done in the SAP system settings or in the specific application configuration.
  Performance Tuning: Analyze the performance of the database and application server. Consider optimizing queries, indexing, or increasing resources (CPU, memory) if necessary.
  Batch Processing: If processing a large number of invoices, consider breaking them into smaller batches to reduce the load on the system.
  Check Logs: Review system logs for any additional error messages or warnings that could provide more context on the timeout issue.
  Network Optimization: If network latency is suspected, work with your network team to ensure that connections are optimized and that there are no bottlenecks.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error or related performance issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging and Invoicing for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By addressing the potential causes and implementing the suggested solutions, you should be able to resolve the timeout issue related to tax invoices in the CRTI.