How To Fix /SAPBOQ/SRVPACK055 - Service master record &1 is not indicated as a main item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/SRVPACK -

• Message number: 055

• Message text: Service master record &1 is not indicated as a main item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/SRVPACK055 - Service master record &1 is not indicated as a main item ?

  The SAP error message /SAPBOQ/SRVPACK055 Service master record &1 is not indicated as a main item typically occurs in the context of service management or service procurement processes within SAP. This error indicates that the specified service master record is not marked as a main item in the relevant configuration or transaction.
  Cause:
  
  Service Master Record Configuration: The service master record you are trying to use is not set up correctly. It may not be marked as a main item in the service master data.
  Transaction Context: The transaction you are executing may require that certain service items be designated as main items, and the specified service does not meet this requirement.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that prevent the service from being recognized as a main item.
  
  Solution:
  
  
  Check Service Master Record:
  
  Go to the service master record in the SAP system (transaction code AC03 or AC02).
  Verify that the service is correctly configured and check if it is marked as a main item. If not, you may need to edit the service master record to set it as a main item.
  
  
  
  Update Configuration:
  
  If you have the necessary authorization, you can update the service master record to ensure it is marked as a main item.
  Ensure that all relevant fields are filled out correctly and that the service is active.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to service management to understand the requirements for marking a service as a main item.
  
  
  
  Check Customization Settings:
  
  If your organization has customized the SAP system, check with your SAP administrator or functional consultant to ensure that the customization settings align with the requirements for service items.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AC03 (Display Service Master), AC02 (Change Service Master), and ME21N (Create Purchase Order) if applicable.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to make changes to service master records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in service management.