How To Fix /SAPBOQ/SRVPACK038 - Record &1, SERVICES: delete the int. line no. of main item (MI_LINE_NO)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/SRVPACK -

• Message number: 038

• Message text: Record &1, SERVICES: delete the int. line no. of main item (MI_LINE_NO)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/SRVPACK038 - Record &1, SERVICES: delete the int. line no. of main item (MI_LINE_NO) ?

  The SAP error message /SAPBOQ/SRVPACK038 typically indicates an issue related to the processing of service items in a document, such as a purchase order or service order. The message suggests that there is a problem with the internal line number of a main item (MI_LINE_NO) when trying to delete a record.
  Cause:
  
  Data Integrity Issues: The error may arise if there are inconsistencies in the data, such as missing or incorrect internal line numbers for service items.
  Incorrect Deletion Logic: The system may be trying to delete a service line that is not properly linked to its main item, or the main item itself may not exist.
  Configuration Issues: There could be configuration settings in the service management module that are not set up correctly, leading to this error when attempting to process service items.
  
  Solution:
  
  Check Data Consistency: Verify the integrity of the data in the document. Ensure that all service items are correctly linked to their main items and that the internal line numbers are valid.
  Review Deletion Process: If you are manually deleting service items, ensure that you are following the correct procedure. Make sure that the main item exists and is active before attempting to delete any associated service lines.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error is occurring. This may provide insights into the specific conditions that trigger the error.
  Configuration Review: Review the configuration settings related to service management in your SAP system. Ensure that all necessary settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ME23N (Display Purchase Order) or IW33 (Display Work Order) to review the documents in question.
  SAP Documentation: Refer to the official SAP documentation for service management and error handling for more detailed information on how to manage service items and troubleshoot related issues.
  Community Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.