How To Fix /SAPBOQ/ASMD01002 - Service master record &1 already exists as main item in composite

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/ASMD01 -

• Message number: 002

• Message text: Service master record &1 already exists as main item in composite

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/ASMD01002 - Service master record &1 already exists as main item in composite ?

  The SAP error message /SAPBOQ/ASMD01002 indicates that there is an attempt to create or modify a service master record that already exists as a main item in a composite service. This typically occurs in the context of SAP Business Objects or SAP Service Management, where service items are managed in a composite structure.
  Cause:
  The error is triggered when:
  
  You are trying to create a new service master record that has the same identifier as an existing service master record that is already defined as a main item in a composite service.
  There may be a duplicate entry in the system, or the system is enforcing a uniqueness constraint on service master records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Records:
  
  Use transaction codes like IW31 (Create Order) or IW32 (Change Order) to check if the service master record already exists.
  You can also use transaction SE11 to look up the service master table and see if the record is already present.
  
  
  
  Modify Existing Record:
  
  If the service master record already exists and you need to make changes, consider modifying the existing record instead of creating a new one.
  
  
  
  Use a Different Identifier:
  
  If you are trying to create a new service master record, ensure that you are using a unique identifier that does not conflict with existing records.
  
  
  
  Check Composite Service Configuration:
  
  Review the configuration of the composite service to ensure that it is set up correctly and that there are no unintended duplicates.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing service master records and composite services.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31, IW32, SE11, and SE80 for managing service records and checking configurations.
  SAP Notes: Look for SAP Notes related to service master records and composite services for any known issues or patches.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify service master records in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.