How To Fix /SAPAPO/SRVF_SRVFILL080 - Int. ID (GUID) for sales order &1 &2 from CRM not in service fill data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SRVF_SRVFILL -

• Message number: 080

• Message text: Int. ID (GUID) for sales order &1 &2 from CRM not in service fill data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SRVF_SRVFILL080 - Int. ID (GUID) for sales order &1 &2 from CRM not in service fill data ?

  The SAP error message /SAPAPO/SRVF_SRVFILL080 typically indicates an issue related to the integration between SAP Advanced Planning and Optimization (APO) and SAP Customer Relationship Management (CRM). This error occurs when a sales order from CRM is not found in the service fill data, which can lead to problems in planning and execution processes.
  Cause:
  
  Missing Sales Order Data: The sales order referenced in the error message may not exist in the APO system or may not have been replicated correctly from CRM to APO.
  Integration Issues: There could be issues with the middleware (like SAP PI/PO) that is responsible for transferring data between CRM and APO.
  Data Inconsistencies: There may be inconsistencies in the data between the two systems, such as missing or incorrect entries.
  Configuration Issues: The configuration settings for the integration between CRM and APO may not be set up correctly, leading to data not being transferred as expected.
  
  Solution:
  
  Check Sales Order Existence: Verify that the sales order exists in the CRM system and that it has been correctly replicated to the APO system. You can do this by checking the sales order in both systems.
  Review Middleware Logs: If you are using middleware for data transfer, check the logs for any errors or warnings that might indicate issues with the data transfer process.
  Re-Replicate Data: If the sales order is missing in APO, you may need to re-trigger the replication process from CRM to APO. This can often be done through transaction codes like SMQ1 and SMQ2 for queue monitoring.
  Check Configuration: Review the configuration settings for the integration between CRM and APO. Ensure that all necessary settings are correctly configured to allow for the transfer of sales order data.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting integration issues between CRM and APO.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SLG1 (for application logs), and SIF (for integration framework).
  Documentation: Review SAP documentation related to the integration of CRM and APO, as well as any specific guides for troubleshooting common errors.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.