How To Fix /SAPAPO/SRVF_SRVFILL042 - Goods issue data &1/&2 and sales order data &3/&4 differ

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SRVF_SRVFILL -

• Message number: 042

• Message text: Goods issue data &1/&2 and sales order data &3/&4 differ

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SRVF_SRVFILL042 - Goods issue data &1/&2 and sales order data &3/&4 differ ?

  The SAP error message /SAPAPO/SRVF_SRVFILL042 indicates a discrepancy between the goods issue data and the sales order data in the Advanced Planning and Optimization (APO) module. This error typically arises during the process of transferring data between the APO and the SAP ERP system, particularly when dealing with sales orders and their associated goods issues.
  Cause:
  The error occurs due to mismatches in the following areas:
  
  Quantity Differences: The quantity of goods issued does not match the quantity specified in the sales order.
  Date Discrepancies: The dates related to the goods issue and the sales order may not align.
  Item Status: The status of the items in the sales order may not correspond with the goods issue data.
  Data Synchronization Issues: There may be issues with data synchronization between the ERP and APO systems, leading to inconsistencies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Data: 
  
  Verify the quantities in the goods issue document and the corresponding sales order. Ensure they match.
  Check the dates associated with both documents to ensure they are consistent.
  
  
  
  Review the Sales Order:
  
  Look at the sales order in the ERP system to confirm that it is in the correct status and that all necessary data is complete.
  
  
  
  Reprocess the Data:
  
  If the data was recently changed, you may need to reprocess the relevant documents in the APO system to ensure that the latest data is being used.
  
  
  
  Check for Customizations:
  
  If there are any custom developments or enhancements in your SAP system, ensure that they are not causing the discrepancies.
  
  
  
  Consult Logs:
  
  Review the application logs for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in both the ERP and APO systems to identify any discrepancies that need to be addressed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SM21 (System Log), SLG1 (Application Log), or ST22 (Dump Analysis) to investigate further.
  Documentation: Refer to SAP Help documentation for more details on the specific error message and its implications.
  APO Configuration: Ensure that the configuration settings in APO for integration with ERP are correctly set up.
  
  By following these steps, you should be able to identify and resolve the discrepancies causing the error message /SAPAPO/SRVF_SRVFILL042.