How To Fix /SAPAPO/SR_MURX014 - Internal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SR_MURX -

• Message number: 014

• Message text: Internal Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SR_MURX014 - Internal Error ?

  The SAP error message /SAPAPO/SR_MURX014 Internal Error typically indicates an internal issue within the SAP Advanced Planning and Optimization (APO) module, specifically related to the Supply Network Planning (SNP) or other related functionalities. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to process.
  Configuration Issues: Incorrect settings in the APO configuration can lead to internal errors.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can trigger internal errors.
  Program Errors: Bugs or issues in the custom code or standard SAP programs can also lead to this error.
  Memory Issues: Insufficient memory allocation for the APO processes can cause internal errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Use transaction /SAPAPO/SDP94 or similar tools to check for data inconsistencies in the planning area or master data.
  Configuration Review: Verify the configuration settings in the APO system to ensure they are set up correctly.
  Database Check: Ensure that the database is functioning correctly and that there are no connectivity issues. You may need to run database consistency checks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, restarting the APO system or relevant services can help clear temporary issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error details, logs, and any steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94, /SAPAPO/OM17, and others that may help in diagnosing the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for APO to understand the functionalities and configurations better.
  
  By following these steps, you should be able to identify the cause of the /SAPAPO/SR_MURX014 Internal Error and take appropriate action to resolve it.