How To Fix /SAPAPO/SR_MURX013 - Product does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SR_MURX -

• Message number: 013

• Message text: Product does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SR_MURX013 - Product does not exist ?

  The SAP error message /SAPAPO/SR_MURX013 Product does not exist typically occurs in the context of SAP Advanced Planning and Optimization (APO) when a user attempts to access or manipulate a product that is not defined in the system. This can happen in various scenarios, such as during planning, forecasting, or when trying to execute a transaction related to a product.
  Causes:
  
  Product Not Created: The product has not been created in the APO system.
  Incorrect Product Key: The product key (ID) being used is incorrect or misspelled.
  Product Deletion: The product may have been deleted or archived in the system.
  Master Data Synchronization Issues: There may be issues with the synchronization of master data between SAP ERP and SAP APO.
  Incorrect Planning Area: The product may not exist in the planning area you are currently working in.
  
  Solutions:
  
  
  Check Product Existence:
  
  Verify if the product exists in the APO system by using transaction codes like /SAPAPO/MAT1 (for product master) or /SAPAPO/MC62 (for product view).
  Ensure that you are using the correct product ID.
  
  
  
  Create the Product:
  
  If the product does not exist, create it using the appropriate transaction code (e.g., /SAPAPO/MAT1).
  
  
  
  Check for Deletion:
  
  If the product was deleted, you may need to restore it or create a new product with a different ID.
  
  
  
  Verify Master Data Synchronization:
  
  Ensure that the master data is correctly synchronized between SAP ERP and SAP APO. You may need to run the relevant data transfer programs or check for any errors in the data transfer logs.
  
  
  
  Check Planning Area:
  
  Make sure you are working in the correct planning area where the product is defined. You can check the planning area settings in the APO system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing products in APO, such as /SAPAPO/MAT1, /SAPAPO/MC62, and /SAPAPO/MC73.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to view or manipulate product data in the APO system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.