How To Fix /SAPAPO/SR_MURX007 - Vendor/customer does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SR_MURX -

• Message number: 007

• Message text: Vendor/customer does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SR_MURX007 - Vendor/customer does not exist ?

  The SAP error message /SAPAPO/SR_MURX007 Vendor/customer does not exist typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to find a specified vendor or customer in the master data. This can happen during various processes, such as when trying to create or update a planning book, or when executing a transaction that involves vendor or customer data.
  Causes:
  
  Missing Master Data: The vendor or customer may not be created in the system. This is the most common cause.
  Incorrect Data Entry: The vendor or customer number may have been entered incorrectly in the transaction.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues where the vendor/customer data has not been updated in APO.
  Authorization Issues: The user may not have the necessary authorizations to view or access the vendor/customer data.
  Inactive Vendor/Customer: The vendor or customer may exist but is marked as inactive in the system.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the vendor or customer exists in the relevant master data tables (e.g., LFA1 for vendors, KNA1 for customers).
  If the vendor/customer does not exist, create the necessary master data in the system.
  
  
  
  Correct Data Entry:
  
  Double-check the vendor/customer number entered in the transaction to ensure it is correct.
  
  
  
  Data Synchronization:
  
  If using an integrated system, ensure that the master data has been properly synchronized between SAP ERP and SAP APO. You may need to run the relevant data transfer programs or check the integration settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the vendor/customer data. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Check Vendor/Customer Status:
  
  If the vendor/customer exists but is inactive, you may need to reactivate it or create a new active entry.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to check and manage vendor/customer data.
  Master Data Maintenance: Ensure that the master data maintenance processes are followed correctly, including data governance practices.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for more details on managing master data in SAP APO.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.