How To Fix /SAPAPO/SNPOPT164 - Product &2 at location &3: COM error &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SNPOPT -

• Message number: 164

• Message text: Product &2 at location &3: COM error &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SNPOPT164 - Product &2 at location &3: COM error &1 ?

  The SAP error message /SAPAPO/SNPOPT164 typically relates to issues encountered in the SAP Advanced Planning and Optimization (APO) module, specifically during the optimization process for a product at a given location. The error message format indicates that there is a COM (Component Object Model) error associated with the optimization process.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect settings in the APO system or in the optimization model.
  Data Issues: Missing or incorrect master data (e.g., product master, location master) or transaction data (e.g., demand, supply).
  System Performance: Insufficient system resources or performance issues that prevent the optimization process from completing successfully.
  COM Component Issues: Problems with the COM components that are used for optimization, which may include issues with the installation or registration of these components.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for the optimization model and ensure that they are set up correctly.
  Validate Master Data: Ensure that all necessary master data for the product and location is complete and accurate. This includes checking for any missing or incorrect entries.
  Review Transaction Data: Check the transaction data related to the product and location to ensure that it is valid and complete.
  Monitor System Performance: Check the system performance metrics to ensure that there are sufficient resources (CPU, memory) available for the optimization process.
  COM Component Check: Verify that the necessary COM components are properly installed and registered on the system. You may need to reinstall or repair these components if they are corrupted.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context about the failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for APO and optimization processes for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any logs you have collected.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.