How To Fix /SAPAPO/SNP014 - liveCache COM routine ended with own error code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SNP -

• Message number: 014

• Message text: liveCache COM routine ended with own error code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SNP014 - liveCache COM routine ended with own error code &1 ?

  The SAP error message /SAPAPO/SNP014 indicates that there was an issue with the LiveCache COM routine in the SAP Advanced Planning and Optimization (APO) module. This error typically arises during the execution of a planning run or when accessing LiveCache data.
  Cause:
  The error can be caused by several factors, including:
  
  Data Consistency Issues: There may be inconsistencies or corruption in the data stored in LiveCache.
  Memory Issues: Insufficient memory allocation for LiveCache can lead to errors during processing.
  Configuration Problems: Incorrect configuration settings in the APO system or LiveCache can trigger this error.
  Software Bugs: There may be bugs in the version of the software you are using, which can lead to unexpected behavior.
  Database Issues: Problems with the underlying database that LiveCache relies on can also cause this error.
  
  Solution:
  To resolve the /SAPAPO/SNP014 error, you can take the following steps:
  
  Check LiveCache Status: Ensure that the LiveCache is running properly. You can use transaction /SAPAPO/LC10 to check the status of LiveCache.
  Analyze Logs: Review the logs for more detailed error messages. You can check the LiveCache logs and the application logs in transaction SLG1 for any related entries.
  Data Consistency Check: Run consistency checks on the data in LiveCache. You can use transaction /SAPAPO/LC10 to perform consistency checks.
  Memory Configuration: Verify the memory settings for LiveCache. Ensure that it has enough memory allocated to handle the data and processing requirements.
  Update Software: If you are running an older version of SAP APO, consider applying the latest support packages or patches, as they may contain fixes for known issues.
  Rebuild LiveCache: In some cases, it may be necessary to rebuild the LiveCache. This should be done with caution and typically involves backing up data and following specific procedures.
  Contact SAP Support: If the issue persists after trying the above steps, it may be necessary to contact SAP support for further assistance. Provide them with the error code and any relevant logs for a more efficient resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache management and /SAPAPO/OM17 for monitoring the planning run.
  Documentation: Refer to SAP's official documentation for APO and LiveCache for more detailed troubleshooting steps and best practices.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/SNP014 error effectively.