How To Fix /SAPAPO/SCC007 - Location &1 not defined as customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/SCC -

  • Message number: 007

  • Message text: Location &1 not defined as customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/SCC007 - Location &1 not defined as customer ?

    The SAP error message /SAPAPO/SCC007 Location &1 not defined as customer typically occurs in the context of SAP Advanced Planning and Optimization (APO) when a location (such as a plant, distribution center, or storage location) is not recognized as a customer in the system. This can happen during processes that involve customer-related data, such as order processing, demand planning, or supply chain management.

    Cause:

    1. Location Not Defined as Customer: The primary cause of this error is that the specified location (denoted by &1) has not been set up as a customer in the SAP system.
    2. Master Data Issues: There may be issues with the master data configuration, where the location is not properly linked to customer data.
    3. Data Migration Issues: If data was migrated from another system, the customer definitions may not have been correctly transferred or set up.
    4. Configuration Errors: There may be configuration errors in the APO system that prevent the location from being recognized as a customer.

    Solution:

    1. Define the Location as a Customer:

      • Go to the transaction code XD01 (Create Customer) or VD01 (Create Customer for Sales Area) in the SAP GUI.
      • Enter the necessary details for the location and ensure that it is defined as a customer.
      • Make sure to assign the appropriate customer account group and sales area.
    2. Check Master Data:

      • Verify that the location is correctly set up in the master data. You can check the location details in the transaction code OVX5 (Define Locations) or similar.
      • Ensure that the location is linked to the correct customer data.
    3. Review Configuration:

      • Check the configuration settings in the SAP APO system to ensure that the location is included in the relevant planning areas and is recognized as a customer.
      • You may need to consult with your SAP Basis or configuration team to ensure that all settings are correct.
    4. Data Consistency Check:

      • Run consistency checks on your master data to identify any discrepancies that may be causing the issue.
    5. Consult Documentation:

      • Refer to SAP documentation or help notes related to the specific error message for additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, VD01, OVX5, and others that pertain to customer and location management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer data.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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