How To Fix /SAPAPO/RSP_OM420 - Inconsistent status in liveCache test report of reservation planning

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 420

• Message text: Inconsistent status in liveCache test report of reservation planning

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM420 - Inconsistent status in liveCache test report of reservation planning ?

  The SAP error message /SAPAPO/RSP_OM420 indicates an inconsistency in the status of the LiveCache during the reservation planning process in SAP Advanced Planning and Optimization (APO). This error typically arises when there are discrepancies between the data in the LiveCache and the data in the SAP system, which can lead to issues in planning and execution.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is a mismatch between the data in the LiveCache and the data in the SAP database. This can occur due to:
  
  Incomplete or failed updates to the LiveCache.
  Data being changed in the SAP system while the LiveCache is being accessed.
  Issues during the data transfer process between the SAP system and LiveCache.
  
  
  
  Locking Issues: If multiple processes are trying to access or update the same data simultaneously, it can lead to inconsistencies.
  
  
  System Errors: Any underlying system errors or interruptions during data processing can also lead to this issue.
  
  
  Solution:
  To resolve the /SAPAPO/RSP_OM420 error, you can follow these steps:
  
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure that it is running correctly and that there are no errors reported.
  
  
  Consistency Check: Perform a consistency check on the LiveCache using transaction /SAPAPO/LC10 or the report /SAPAPO/RSP_LC_CHECK. This will help identify any inconsistencies between the LiveCache and the SAP database.
  
  
  Rebuild LiveCache: If inconsistencies are found, you may need to rebuild the LiveCache. This can be done using the report /SAPAPO/RSP_LC_REBUILD. Be cautious with this step, as it may take time and could impact system performance.
  
  
  Check for Locks: Investigate if there are any locks on the data that could be causing the inconsistency. You can use transaction SM12 to check for and delete any unnecessary locks.
  
  
  Review Logs: Check the system logs for any errors or warnings that might provide additional context about the issue. Use transaction SLG1 to view application logs.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SAPAPO/LC10: LiveCache Monitor
  /SAPAPO/RSP_LC_CHECK: Consistency Check for LiveCache
  /SAPAPO/RSP_LC_REBUILD: Rebuild LiveCache
  SM12: Display and Delete Locks
  SLG1: Application Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on LiveCache and APO functionalities.
  
  
  Best Practices: Regularly monitor the LiveCache and perform maintenance checks to prevent inconsistencies. Ensure that all updates to the system are properly synchronized with the LiveCache.
  
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the /SAPAPO/RSP_OM420 error.