How To Fix /SAPAPO/RSP_INFO027 - Error reading time series from the liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_INFO -

• Message number: 027

• Message text: Error reading time series from the liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_INFO027 - Error reading time series from the liveCache ?

  The SAP error message /SAPAPO/RSP_INFO027 indicates an issue with reading time series data from the liveCache in the SAP Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, and understanding the cause is crucial for troubleshooting and resolving the issue.
  Causes:
  
  LiveCache Connection Issues: There may be connectivity problems between the SAP system and the liveCache database.
  Data Corruption: The time series data in the liveCache might be corrupted or inconsistent.
  Configuration Issues: Incorrect configuration settings in the APO system or liveCache can lead to this error.
  Insufficient Memory: The liveCache may not have enough memory allocated to handle the requested operations.
  Version Compatibility: There may be compatibility issues between the SAP system and the liveCache version being used.
  
  Solutions:
  
  
  Check LiveCache Connection:
  
  Verify that the liveCache is running and accessible.
  Check network connectivity and ensure that the necessary ports are open.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like /SAPAPO/TS_CHECK to check the consistency of the time series data.
  If inconsistencies are found, you may need to repair or reload the data.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the APO system and ensure they are correctly set up for liveCache usage.
  Check the settings in transaction /SAPAPO/LC10 to ensure that the liveCache is properly configured.
  
  
  
  Memory Allocation:
  
  Monitor the memory usage of the liveCache and increase the memory allocation if necessary.
  You can adjust the memory settings in the liveCache configuration.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SM21) and developer traces (transaction ST22) for any related error messages that could provide more context.
  Look for any specific error codes or messages that can guide further troubleshooting.
  
  
  
  Update and Patches:
  
  Ensure that both the SAP system and liveCache are updated to the latest patches and versions to avoid known bugs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10, /SAPAPO/TS_CHECK, and others that can help in diagnosing and resolving issues related to liveCache.
  Documentation: Review SAP documentation related to liveCache and APO for best practices and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the /SAPAPO/RSP_INFO027 error and implement a suitable solution.