How To Fix /SAPAPO/RSP842 - Updating of sales order for package failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/RSP -

  • Message number: 842

  • Message text: Updating of sales order for package failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/RSP842 - Updating of sales order for package failed ?

    The SAP error message /SAPAPO/RSP842 Updating of sales order for package failed typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with updating sales order data in the system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the sales order data that prevent it from being updated correctly.
    2. Locking Issues: The sales order might be locked by another process or user, preventing the update from being completed.
    3. Authorization Issues: The user attempting to perform the update may not have the necessary authorizations to modify the sales order.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
    5. Configuration Issues: Incorrect configuration settings in the APO system or integration with other SAP modules could lead to this error.

    Solutions:

    1. Check Data Consistency: Review the sales order data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Release Locks: If the sales order is locked, identify the user or process that has locked it and resolve the lock. You can use transaction codes like SM12 to check for locks.
    3. Verify Authorizations: Ensure that the user has the necessary authorizations to update sales orders. You may need to consult with your SAP security team to verify and adjust authorizations.
    4. Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
    5. Technical Support: If the issue persists, consider reaching out to your technical support team or SAP support for assistance. They can help diagnose any underlying technical issues.
    6. Configuration Review: Review the configuration settings in the APO system to ensure they are set up correctly for sales order processing.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12: To check and manage locks.
      • SLG1: To view application logs for error details.
      • SE11: To check the data dictionary for the relevant tables.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may resolve the problem.
    • Documentation: Review SAP documentation for APO and sales order processing to ensure that all configurations and processes are correctly set up.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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