How To Fix /SAPAPO/RSP838 - Missing Data in Sales Order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP -

• Message number: 838

• Message text: Missing Data in Sales Order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP838 - Missing Data in Sales Order ?

  The SAP error message /SAPAPO/RSP838 Missing Data in Sales Order typically occurs in the context of Advanced Planning and Optimization (APO) when there is incomplete or missing data in a sales order that is required for planning purposes. This error can hinder the planning process and needs to be addressed to ensure smooth operations.
  Causes:
  
  
  Incomplete Sales Order Data: The sales order may be missing critical information such as:
  
  Customer information
  Material details
  Quantity
  Delivery dates
  Pricing conditions
  
  
  
  Data Transfer Issues: If the sales order data is being transferred from another system (like SAP ERP) to APO, there may be issues in the data transfer process that result in missing fields.
  
  
  Configuration Issues: Incorrect configuration in the APO system or in the integration settings between SAP ERP and APO can lead to missing data.
  
  
  Master Data Issues: Missing or incorrect master data (like material master, customer master, etc.) can also lead to this error.
  
  
  Solutions:
  
  
  Check Sales Order Data: Review the sales order in the SAP system to ensure that all required fields are filled out correctly. Pay special attention to:
  
  Customer and material information
  Order quantity and delivery dates
  
  
  
  Data Transfer Validation: If the sales order data is being transferred from another system, validate the data transfer process to ensure that all necessary fields are being populated correctly.
  
  
  Review Configuration Settings: Check the configuration settings in both SAP ERP and APO to ensure that they are set up correctly for data transfer and planning.
  
  
  Master Data Maintenance: Ensure that all relevant master data is complete and accurate. This includes:
  
  Material master data
  Customer master data
  Info records and conditions
  
  
  
  Error Logs and Messages: Check the error logs and messages in the APO system for additional details that may help identify the specific missing data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/SDP94 (for Sales Order Planning) or /SAPAPO/OM17 (for checking order data) to analyze the sales orders and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /SAPAPO/RSP838 Missing Data in Sales Order error.