How To Fix /SAPAPO/RRP375 - Error reading sales orders in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RRP -

• Message number: 375

• Message text: Error reading sales orders in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RRP375 - Error reading sales orders in liveCache ?

  The SAP error message /SAPAPO/RRP375 typically indicates an issue with reading sales orders from the LiveCache in the SAP Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the LiveCache itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the sales order data that prevent it from being read correctly.
  LiveCache Issues: The LiveCache might be down, not properly configured, or experiencing performance issues.
  Authorization Issues: The user may not have the necessary authorizations to access the sales order data.
  Buffer Issues: There could be issues with the buffer settings or the data not being properly synchronized between the database and LiveCache.
  Configuration Errors: Incorrect settings in the APO configuration can lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache is up and running. You can check the status using transaction LC10 or LC11 in SAP.
  Data Consistency Check: Run consistency checks on the sales order data. You can use transaction CIF to check for any inconsistencies.
  Authorization Check: Verify that the user has the necessary authorizations to access the sales order data.
  Buffer Management: Clear the buffer or refresh it to ensure that the latest data is being accessed. You can use transaction SM12 to check for any locks that might be causing issues.
  Reconfigure APO Settings: Review the configuration settings in APO to ensure they are set up correctly. This may involve checking the integration model and ensuring that the sales orders are included.
  Check Logs: Review the application logs for any additional error messages or warnings that could provide more context about the issue. You can use transaction SLG1 to view application logs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CIF, LC10, LC11, and SLG1 for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for APO and LiveCache for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.