How To Fix /SAPAPO/RRP373 - Error when reading the upgrade information

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RRP -

• Message number: 373

• Message text: Error when reading the upgrade information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RRP373 - Error when reading the upgrade information ?

  The SAP error message /SAPAPO/RRP373 typically indicates an issue related to reading upgrade information in the Advanced Planning and Optimization (APO) module. This error can occur for various reasons, including inconsistencies in the data, issues with the upgrade process, or problems with the configuration.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to read.
  Upgrade Issues: If the system was recently upgraded, there may be remnants of old data or configurations that are causing conflicts.
  Configuration Problems: Incorrect settings in the APO configuration can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/TS (for checking the consistency of the APO data) to identify and resolve any inconsistencies.
  Run consistency checks for master data and transaction data.
  
  
  
  Review Upgrade Logs:
  
  If the error occurred after an upgrade, review the upgrade logs for any warnings or errors that might indicate what went wrong.
  Ensure that all necessary post-upgrade steps have been completed.
  
  
  
  Configuration Review:
  
  Verify the configuration settings in the APO system to ensure they are correct and complete.
  Check for any missing or incorrect settings in the planning area or other relevant configurations.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the data.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  System Performance:
  
  Monitor system performance and check for any long-running processes that might be causing timeouts.
  Consider optimizing the database or increasing system resources if performance is an issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO for data consistency checks and configuration reviews.
  Documentation: Review SAP documentation related to APO and the specific version you are using for any known issues or best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the /SAPAPO/RRP373 error and implement an appropriate solution.