How To Fix /SAPAPO/RET_MESSAGES507 - Inconsistent database records have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RET_MESSAGES -

• Message number: 507

• Message text: Inconsistent database records have been deleted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RET_MESSAGES507 - Inconsistent database records have been deleted ?

  The SAP error message /SAPAPO/RET_MESSAGES507 indicates that there are inconsistent database records in the SAP Advanced Planning and Optimization (APO) system, which have been deleted. This error typically arises during processes that involve data consistency checks, such as during the execution of planning runs or when accessing certain APO functionalities.
  Cause:
  
  
  Data Inconsistency: The error is often caused by inconsistencies in the database records, which may occur due to:
  
  Manual data manipulation or incorrect data uploads.
  Issues during data transfer from SAP ERP to SAP APO.
  Incomplete or failed data processing jobs.
  System upgrades or migrations that did not complete successfully.
  
  
  
  Corrupted Data: Sometimes, data corruption can lead to inconsistencies that trigger this error.
  
  
  Configuration Issues: Incorrect configuration settings in the APO system can also lead to inconsistencies.
  
  
  Solution:
  
  
  Check Logs: Review the application logs and system logs to identify the specific records that were deleted and the context in which the error occurred. This can provide insights into the root cause.
  
  
  Data Consistency Check: Use transaction codes like /SAPAPO/CCMS or /SAPAPO/DP to perform data consistency checks. This can help identify any remaining inconsistencies in the database.
  
  
  Reprocess Data: If the error occurred during a specific process (like a planning run), try reprocessing the data after ensuring that all relevant records are consistent.
  
  
  Data Repair: If specific records are identified as problematic, you may need to repair or recreate those records. This could involve:
  
  Re-uploading data from the source system.
  Manually correcting records in the APO database.
  
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  System Upgrade: If the issue is related to a system upgrade, ensure that all post-upgrade steps have been completed successfully.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including logs and the context in which it occurred.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO for monitoring and troubleshooting, such as /SAPAPO/CCMS, /SAPAPO/DP, and /SAPAPO/OM.
  Documentation: Review SAP documentation related to data consistency in APO, as it may provide additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the /SAPAPO/RET_MESSAGES507 error and restore consistency in your SAP APO system.