How To Fix /SAPAPO/PDEM_PRO_SRV002 - No order item found: InfoProvider &1, from &2, to &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/PDEM_PRO_SRV -

  • Message number: 002

  • Message text: No order item found: InfoProvider &1, from &2, to &3

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/PDEM_PRO_SRV002 - No order item found: InfoProvider &1, from &2, to &3 ?

    The SAP error message /SAPAPO/PDEM_PRO_SRV002 No order item found: InfoProvider &1, from &2, to &3 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to find any order items within a specified time range for a given InfoProvider. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.

    Causes:

    1. No Data in the InfoProvider: The specified InfoProvider may not contain any order items for the given time range. This could be due to data not being loaded or filtered out.
    2. Incorrect Time Range: The time range specified (from &2 to &3) may not correspond to any existing order items in the InfoProvider.
    3. Data Selection Issues: There may be selection criteria or filters applied that exclude all order items.
    4. Master Data Issues: Missing or incorrect master data (like product, location, etc.) can lead to the absence of order items.
    5. Data Consistency Issues: There may be inconsistencies in the data that prevent the system from retrieving order items.

    Solutions:

    1. Check Data in InfoProvider: Verify that the InfoProvider specified in the error message (&1) contains order items for the specified time range. You can do this by running queries or reports against the InfoProvider.
    2. Adjust Time Range: Review the time range specified in the error message. Ensure that it is correct and that there are indeed order items that fall within this range.
    3. Review Selection Criteria: Check if there are any filters or selection criteria applied that might be excluding order items. Adjust these criteria as necessary.
    4. Validate Master Data: Ensure that all relevant master data is correctly maintained and available. This includes checking for the existence of products, locations, and other relevant entities.
    5. Data Load and Consistency: If data is missing, ensure that the data load processes (like data extraction, transformation, and loading) are functioning correctly. Check for any errors in the data loading process that might have led to missing data.
    6. Consult Logs and Traces: Review system logs and traces for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • Transaction Codes: You can use transaction codes like /SAPAPO/OM17 to check the InfoProvider data or /SAPAPO/MC62 to analyze the data in the planning book.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
    • Documentation: Refer to SAP documentation for APO and the specific InfoProvider you are working with for more detailed information on data structures and expected behavior.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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