How To Fix /SAPAPO/PDEM_CLD_SRV020 - Error when getting location product data manager object

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_CLD_SRV -

• Message number: 020

• Message text: Error when getting location product data manager object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_CLD_SRV020 - Error when getting location product data manager object ?

  The SAP error message /SAPAPO/PDEM_CLD_SRV020 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue retrieving location product data from the data manager object. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system performance problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data related to the location or product.
  Missing Data: Required data for the location product may be missing or not properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the location product data.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can also trigger this error.
  
  Solutions:
  
  Check Master Data: Verify that all relevant master data (location, product, etc.) is correctly maintained and consistent. Ensure that the location product data exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the location product data. Check the roles and profiles assigned to the user.
  Check Configuration: Review the configuration settings in the APO system to ensure they are set up correctly for the location and product.
  Data Consistency Check: Use transaction codes like /SAPAPO/TSM (for consistency checks) to identify and resolve any inconsistencies in the data.
  Performance Monitoring: Monitor system performance and check for any resource bottlenecks. If necessary, optimize the system or increase resources.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for APO to understand the data model and dependencies related to location product data.
  
  If the problem continues after trying the above solutions, it may be necessary to involve SAP support for further assistance.