How To Fix /SAPAPO/PDEM_CLD_SRV018 - Error when trying to get not completely processed packages

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_CLD_SRV -

• Message number: 018

• Message text: Error when trying to get not completely processed packages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_CLD_SRV018 - Error when trying to get not completely processed packages ?

  The SAP error message /SAPAPO/PDEM_CLD_SRV018 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue related to the processing of packages in the Demand Planning or Supply Network Planning modules. This error indicates that there are packages that have not been completely processed, which can lead to inconsistencies in planning data.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Processing: Packages that were not fully processed due to system interruptions, such as system crashes, network issues, or manual interruptions.
  Data Consistency Issues: Inconsistencies in the data that prevent the system from processing the packages correctly.
  Locking Issues: If another process is locking the data that the package needs to access, it may not be able to complete its processing.
  Configuration Issues: Incorrect configuration settings in the APO system that affect how packages are processed.
  
  Solution:
  To resolve the /SAPAPO/PDEM_CLD_SRV018 error, you can take the following steps:
  
  
  Check the Status of Packages: Use transaction codes like /SAPAPO/SDP94 or /SAPAPO/SDP93 to check the status of the packages. Identify any packages that are in an incomplete state.
  
  
  Reprocess Incomplete Packages: If you find incomplete packages, you may need to reprocess them. This can often be done through the same transaction codes mentioned above or by using the appropriate background job.
  
  
  Check for Locks: Use transaction code SM12 to check for any locks that might be preventing the processing of packages. If you find locks that are no longer needed, you can delete them.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  Data Consistency Check: Run consistency checks on your planning data to ensure that there are no underlying data issues. This can be done using transaction /SAPAPO/CONSISTENCY_CHECK.
  
  
  System Configuration: Review the configuration settings in your APO system to ensure that they are set up correctly for package processing.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94, /SAPAPO/SDP93, and SM12 for monitoring and managing packages.
  Documentation: Review SAP documentation related to APO package processing for more detailed information on how packages are handled within the system.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.